It can be very easy to give business advice in generalized terms, as if applying a certain strata of guidance can immediately have an effect. We may view a business as a speedy race car, quick to turn, to react to competition, to brake hard in the wake of an accident. Perhaps small businesses with little to lose can be close to this symbol, but that’s not always the case.
In fact, a business is actually much closer to a large ocean liner. To move in a new direction, it has to begin moving a set amount of degrees left or right, and then over time is when the change is felt. This means that a small inquiry here, a willingness to address the issues now may mean a solution weeks or months from now. This means it’s important to focus on the things that do truly matter.
We believe we have some such advice for you and your business. Learning the best responsibilities regarding this going forward can give you an access of possibility, and it all starts from considering the lived experience of your staff. After all, these are the workers who will turn that ocean liner in a plethora of ways.
Their Working Conditions
When we hear the term ‘poor working conditions,’ we often think of a sweat shop or other oppressive business setup in a foreign country. Perhaps hygiene is very poor there, the age of said laborers is questionable, and we may earn in an hour what they do in a day. It’s disheartening to think about, and requires action and contribution to help solve, even if that means boycotting businesses who engage in this practice. However, working conditions needn’t be so bad in your business before you start addressing them. Lax safety efforts, poor repair in the kitchens, perhaps an aggressive social scene all requires your attention, and doing so through investing in your confidential HR department and other relevant services is key.
Convenience & Accessibility
Staff simply wish to commit to their jobs well, get paid, and enjoy a healthy work life balance. That’s all. It’s not much to ask. This also means that assessing their daily workflow is an essential element of remaining confident in their approach. Do you have the best computer network solutions to prevent and cure any problems that could exist in their IT infrastructure? Do you give them competent access to the cloud? Are you integrating them well with new systems you utilize, and update them on the policy well? If not, you may wish to address these holes.
The Human Needs
Staff are humans, no matter how much your balance sheet might wish to reduce them to simple resources. They need hygienic facilities, a great staff kitchen, access to coffee, a well ventilated office, the ability to report harassment, the ability to call in sick and to be supported in their training. They also need paying on time for the right amount, and furthermore should be confident to report issues to you. If you cannot provide for these human needs, you have a problem within your systems.
With these tips, you are certain to care for the lived daily experience of your staff.